Refund Policy

At Elixiré Hair Co., we prioritize the quality and integrity of our products. Please review our refund policy below:

• No Refunds After Delivery: Once the product has been delivered and is in your possession, we cannot issue refunds. This is because we cannot guarantee that the product has not been opened, used, or tampered with.

• Exceptions: Refunds will only be considered under the following circumstances:

  1. Packing Error: If there was an error on our end during packing or fulfillment.
  2. Damaged Product: If a product arrives broken or damaged and the shipment did not include USPS insurance.

We apologize for any inconvenience this may cause and appreciate your understanding as we maintain the highest standards for product safety and quality.